Shift Superintendent
North Vancouver, British Columbia, CA, V7P 1A8
Work Arrangement: At Office / Facility
Department: Berth Operations District
Overview:
At Pembina, we believe that great leaders create great teams. As an Operations Shift Superintendent, you will have the opportunity to lead by example, inspire positive change, and contribute to a culture that values safety, trust, respect, collaboration, and innovation.
This position is at PKM Canada Marine Terminal LP (Vancouver Wharves Terminal) and reports to the Manager, Berth Operations in the Natural Gas Liquids Business Unit (NBU), part of Pembina’s Facilities Division. Located in one of the busiest port cities in North America, our Vancouver Wharves location is one of the largest terminals on the West Coast and handles both liquids and bulk products including mineral concentrates, diesel, sulphur, and grain products on behalf of customers.
The Operations Shift Superintendent will embody Pembina’s values with a commitment to fostering a culture of safety, trust, respect, collaboration, and innovation. The role will require a strong, adaptable leader who can inspire and guide a diverse team, including unionized Foremen, toward operational excellence while maintaining the highest standards. You will act as the management “Person in Charge” of all day-to-day activities at the terminal including, but not limited to, safety, quality, environmental compliance (SQE); operations; maintenance; planning; and 3rd party service providers. The role works closely with Managers, SSEM staff, Operations Coordinators, Operations Logistics Analysts, 3rd party stakeholders, ILWU Foremen, and ILWU Longshore personnel to provide safe, efficient, and environmentally responsible terminal services to customers.
We are seeking candidates who are passionate about driving positive change in a dynamic and complex environment, who have a learning mindset and are accountable for their own growth and development of themselves and their team.
Responsibilities may include but not limited to:
- Champion safety, quality, and environmental compliance by actively participating in SQE programs, including daily planning meetings, weekly production meetings, safety audits, incident investigations, and corrective actions. You will lead by example, fostering a culture of "Zero by Choice" and adherence to Pembina’s Life Saving Rules;
- Inspire and guide your team by monitoring and managing individual performance, ensuring Foremen, Longshore, and Pembina employees meet expectations and are held accountable. You will implement and enforce policies that align with corporate, local, and federal regulations while promoting a culture of respect, trust, and collaboration;
- Plan and oversee terminal operations by managing manning requirements, daily instructions, equipment checklists, production reports, and work permits. You will ensure all work is performed within established SQE standards and adapt to changes with an open mind to achieve optimal results;
- Lead daily meetings to communicate operational, maintenance, and project needs to Foremen and impacted Longshore personnel. You will ensure labor requirements are met and crews are dispatched efficiently;
- Foster a culture of accountability and continuous improvement by setting firm-yet-fair objectives for Foremen and supporting them in achieving desired results. You will participate in the development of annual budgets and manage operations to meet budget goals;
- Build strong relationships with customer representatives, regulatory agencies, union representatives, and other stakeholders. You will develop and maintain positive working relationships with Local 500 Business Agents and Local 514 Shop Stewards;
- Drive innovation and collaboration by participating in the continuous improvement process to further develop terminal business objectives. You will encourage your team to embrace new ideas and approaches that enhance efficiency and safety; and
- Ensure compliance with Federal, Provincial, and Corporate regulations and policies, taking immediate corrective action when necessary to prevent SQE incidents.
Qualifications:
- Leadership experience: Progressive management/supervisory responsibilities, with relevant experience in operations management of unionized work sites considered an asset;
- Education and certifications: A degree in business, engineering (or related discipline), equivalent marine academy/transportation/engineering diploma, or a combination of equivalent experience and education. TQ certification, particularly Mechanical or Electrical, will also be considered an asset;
- Operational expertise: Working knowledge of bulk terminal operations, safety procedures, standards, and environmental regulations;
- Proven ability to lead: Demonstrated experience managing people and assets effectively, fostering a team-oriented and inclusive environment, and promoting positive cultural change;
- Problem-solving skills: Strong organizational and analytical abilities, with experience in incident investigation, root cause analysis, corrective actions, and developing written procedures;
- Communication skills: Effective verbal and written communication skills, with the ability to build trust and respect among diverse stakeholders;
- Learning mindset: A self-motivated individual who is accountable for their own growth and development, and who embraces opportunities to learn and adapt;
- Technical proficiency: Proficiency with computer applications including Microsoft Excel, Word, and Outlook; and
- Flexibility: Ability to work shifts and alternate schedules to provide 24/7 terminal management.
This position is considered “Safety Sensitive” and will require Pre-Employment Drug & Alcohol Testing. You will also be required to provide a Driver’s Abstract.
The successful candidate must be legally able to work in the country of the position. Final candidate will be required to undergo Pre-Employment Background Checks including a Criminal Record Check.
This position is scheduled to be posted until end of day: 01/02/2026. In rare circumstances, a position may be posted for less time if there has been significant interest in the role.
Our expectations are high, and our rewards reflect this: We treat our people well - whether it's through our total rewards package, community engagement or volunteer opportunities, all in an environment that is equitable, safe, respectful, inclusive and accessible.
We recognize that diverse perspectives and experiences fuel innovation and enrich our workplace culture. We firmly believe that every individual's unique background, identity and contributions contribute to our collective success. We encourage applications from individuals of all backgrounds and experiences. If you're contacted to set up an interview and you require accessibility accommodations, please let your Talent Acquisition Advisor know at that time.
No agency calls please.