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Sr Analyst, SAP SuccessFactors


Calgary, AB, CA, T2P 1G1

Requisition ID:  25942

Work Arrangement: Hybrid 

Department: Human Resources & ESD Applications Area 



Pembina Pipeline is seeking a Senior Analyst, SAP SuccessFactors to join the Information Services Unit (ISU) in our Calgary corporate office. Reporting to the Manager, Business Applications


Pembina Pipeline is seeking a Senior Analyst, SAP SuccessFactors to join the Information Services Unit (ISU) in our Calgary corporate office. Reporting to the Manager, Business Applications responsibilities will include, but are not limited to:

  • Provide third-tier technical and business support with a focus on SAP SuccessFactors modules including Employee Central, Recruiting, Onboarding, Compensation, Performance and Goals, Succession and Development, Learning and any process integration to other business systems;
  • Assist with additional applications as required
  • Review HCM requests and translate business requirements into technology-based solutions; 
  • Recommend configuration/process changes to enhance the efficiency and effectiveness of the application;
  • Research, recommend and implement SuccessFactors upgrades;
  • Understand the impact of changes on integrated systems and address change management issues;
  • Work with team members and user community to define business process and continuous improvement opportunities;
  • Follow and provide change management governance for all general support, system enhancements, upgrades and project processes;  
  • Ensure processes are consistently managed and reportable through our change management applications and IS project delivery, governance and lifecycle framework;  
  • Develop and coordinate unit, integration and acceptance tests with business teams;
  • Assist development of business process deliverables and any required technical documentation; 
  • Responsible for HCM applications architecture and alignment with enterprise-wide technology strategy roadmap;
  • Leverage and manage serviced vendors to escalate issues or request services for projects/enhancements;
  • Outline specifications for custom development with the development teams where required for different functionality, reporting, integration, data extraction and transformation load scenarios; 
  • Assist HR Business team in developing training material;
  • Develop security access for groups and roles in relation to governance frameworks; and 
  • Ensure proper communication to all levels of the organization.

Job Qualifications

  • Minimum 3+ years hands-on experience in SuccessFactors Employee Central;
  • Experience with SuccessFactors Recruiting, Onboarding 2.0, Compensation, Performance and Goals, Succession and Development, Learning would be considered an asset;
  • Experience with SAP HR applications would be considered an asset;
  • Strong communication skills, a positive and professional attitude, conflict management and issue resolution skills;
  • Demonstrated analytical and problem-solving skills, strong organizational skills and attention to detail;
  • Ability to work on multiple, simultaneous tasks with limited supervision; and
  • Capacity to excel in a dynamic, fast-paced and deadline driven team environment.


Final candidate will be required to undergo Pre-Employment Background Checks including a Criminal Record Check. 

No agency calls please.

Pembina Pipeline Corporation is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

For more than 65 years, Pembina has safely and reliably served North America’s energy industry, delivering oil, natural gas and natural gas liquids production to North American markets. 
Powering Pembina's growth are our smart, creative and energetic people who allow us to remain a disciplined and responsible energy transportation and service provider and a trusted member in our communities.
Our expectations are high and our rewards reflect this: We treat our people well – whether it’s through our compensation package, community engagement or volunteer opportunities.

Pembina provides everything you could want in an employer. We are a proud recipient of Canada’s Top 100 Employers (2018-2022), Alberta's Top Employers (2014-2022) and an Employer Partner of the Canadian Centre for Diversity and Inclusion. We are also a strong supporter of Skills Canada.