Control Centre Operator

Location: 

Calgary, AB, CA, T1Y 7G4

Requisition ID:  28394

Work Arrangement: At Office / Facility 

Department: Gas Control Area 

 

Pembina Pipeline Corporation is a dynamic energy transportation and midstream provider, serving customers for more than 65 years. Chances are, we do more than you think. We own pipelines that transport hydrocarbon liquids and natural gas products produced primarily in Western Canada. We also own gathering and processing facilities and an oil and natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our customers in the energy industry. 

 

We are an organization that cares not only about results, but how those results are achieved. Our organization is grounded in the values of Safe, Trustworthy, Respectful, Collaborative and Entrepreneurial. Cultivating a positive employee experience and promoting a diverse and inclusive environment where our employees feel engaged, recognized and empowered is foundational to our ambition of being an employer of choice. Learn more about our values and strategy

 

We value the safety of our communities, customers, contractors and employees, and believe that all incidents are preventable. Compliance with all policies, procedures and regulations is a requirement, and our Life Saving Rules are basic rules that everyone should know and live by. Working for Pembina means working safely. 

 

Overview:

The Transmission Business Unit, (TBU) is actively hiring a Control Center Operator to join the team. The Operator supports 24/7 remote pipeline operations from the Calgary Control Center, ensuring safe, reliable, and efficient system performance. This role monitors and controls the pipeline, directs emergency response efforts, maintains communication with facilities, and provides operational updates while continuously optimizing operations.

Pembina's Transmission Pipeline assets have developed through the strategic acquisition of key natural gas, ethane and condensate transportation infrastructure assets, positioned in some of the most prolific gas producing regions in western Canada and the United States. The Transmission Pipelines provide customers with access to premium markets primarily on a fee-for-service basis under long-term contracts through long-haul pipelines.

The successful candidate must reside within 100 km of Calgary, AB, and be available for shift work in a 24/7 Control Centre operation. 

Responsibilities may include but not limited to:

    • Champion Pembina’s safety culture of "Zero by Choice" and the Life Saving Rules. Learn more at pembina.com/safety;
    • Operate pipelines remotely using SCADA systems to monitor and respond to events;
    • Monitor pipeline conditions to ensure dewpoint temperature remains above pipeline temperatures;
    • Detect and respond immediately to any leaks;
    • Execute emergency response procedures effectively;
    • Communicate with Field Operations for alarm response and equipment performance, including initiating callout work orders;
    • Ensure compliance with all regulatory requirements, including DOT OQ and Control Room Management (CRM);
    • Act as the main operational point of contact with Connecting Pipeline Operators and Common Stream Operators;
    • Respond to Gas Quality events to ensure safety and maintain facility integrity;
    • Maintain accurate electronic logs (eLogs) of pipeline events during shift rotations, including thorough shift handovers;
    • Support the team during Utility Position rotations;
    • Monitor and respond to power dispatch requirements for the Alberta Electrical System Operator (AESO);
    • Foster and support an equitable, diverse, and inclusive workplace; and
    • Demonstrate learning agility by quickly adapting to new technologies, processes, and regulatory changes, and proactively seeking opportunities to enhance operational knowledge and skills. 

Qualifications:

    • 3+ years of major pipeline experience;
    • Technical College Diploma in a gas industry-related field or a journeyman ticket in instrumentation, power engineering, or mechanical designation;
    • Proven ability to perform in high-pressure environments;
    • Ability to work shift schedules;
    • Strong understanding of SCADA systems and pipeline hydraulics;
    • General knowledge of major pipeline facilities (e.g., gas turbine compression, natural gas extraction, thermodynamic behavior of natural gases);
    • Broad understanding of the North American natural gas business;
    • Excellent communication skills; and
    • Strong team player with high learning agility with a demonstrated ability to adapt to change, learn quickly, and apply new knowledge effectively. 


This position is considered “Safety Sensitive” and so will require Pre-Employment Drug & Alcohol Testing which includes testing for marijuana metabolites.   


The successful candidate must live within 100 km of Calgary, AB. 

 

 

The successful candidate must be legally able to work in the country of the position. Final candidate will be required to undergo Pre-Employment Background Checks including a Criminal Record Check. 

 

This position is scheduled to be posted until end of day: 01/19/2026. In rare circumstances, a position may be posted for less time if there has been significant interest in the role. 

 

Our expectations are high, and our rewards reflect this: We treat our people well - whether it's through our total rewards package, community engagement or volunteer opportunities, all in an environment that is equitable, safe, respectful, inclusive and accessible. 

 

We recognize that diverse perspectives and experiences fuel innovation and enrich our workplace culture. We firmly believe that every individual's unique background, identity and contributions contribute to our collective success. We encourage applications from individuals of all backgrounds and experiences. If you're contacted to set up an interview and you require accessibility accommodations, please let your Talent Acquisition Advisor know at that time. 

 

No agency calls please.