Benefits Advisor

Overview:

Pembina Pipeline Corporation’s Calgary office is looking for a Benefits Advisor to join our Human Resources team. Reporting to the Total Rewards Supervisor, this role offers an opportunity to make a meaningful impact on the employee experience by supporting the delivery and continuous improvement of Pembina’s benefits programs across Canada and the U.S. 

As a Benefits Advisor, you’ll work closely with employees, leaders, internal partners, and external vendors to deliver practical, employee-focused benefits solutions. You’ll contribute to program communications, policy and process improvements, governance and compliance, and benefit initiatives, while helping ensure our programs continue to meet the evolving needs of our people and business. 

Pembina’s Human Resources team is focused on creating a differentiated employee experience that enables our people and business to thrive. Our HR team works collaboratively across Strategic Partnering, Operations & Total Rewards, and Leadership, Talent & Learning to deliver integrated people solutions that support Pembina’s business and evolving workforce needs. 

Responsibilities may include but not limited to:

• Support the end-to-end administration of group health and wellness plans across Canada and the US, including enrolment activities, employee and retiree record maintenance, issue resolution, and coordination with external vendors;
• Develop and deliver clear communications, educational resources, and guidance to help employees and leaders understand benefits programs, policies, processes, and responsibilities;
• Support the development and maintenance of benefits policies, processes, and controls, including documentation, audits, compliance activities, and monitoring relevant legislative, regulatory, and market developments;
• Collaborate with employees, leaders, HR, Legal, Finance, Payroll, Tax, Immigration, and external vendors to resolve issues, maintain accurate data and systems, and support effective program delivery;
• Identify and implement opportunities to streamline processes, strengthen controls, improve data quality, and enhance the employee experience across benefits and global mobility programs;
• Support global mobility activities throughout the employee assignment lifecycle, including employee and leader guidance, assignment documentation, vendor coordination, relocation activities, and tracking key milestones and requirements;
• Champion Pembina’s Zero by Choice safety culture and Life Saving Rules by embedding physical, psychological, and cyber safety into all work practices while taking personal accountability to maintain compliance, support audit readiness, proactively identify risks, and protect our people, assets, and data; and
• Participate in and support an equitable, diverse, and inclusive workplace. 

Qualifications:

• Demonstrated experience supporting benefits, preferably within a large or complex organization operating across Canada and the US;
• Working knowledge of benefits administration, including vendor coordination, employee support, policy application, and relevant compliance considerations;
• Ability to connect organizational and workforce needs with practical, scalable benefits programs and processes;
• Excellent communication and presentation skills, with the ability to explain benefits concepts, policies, and processes to diverse audiences across all levels of the organization;
• Highly motivated and organized, with the ability to thrive in a fast-paced environment, manage competing deadlines, and achieve business objectives;
• Strong interpersonal and relationship-building skills, with the ability to collaborate effectively with employees, leaders, vendors, and external stakeholders; and
• Working knowledge or previous exposure to global mobility, international cross-border assignments, relocation, immigration, or related employee support would be considered an asset. 

Pembina’s Flexible Work Standard provides the option for eligible employees to work remotely on Fridays